FAQs

  • It’s useful to have a third-party perspective who can help you ideate new business models, new markets or pivot on your core products without emotional ties to your business.

    I can show you new tools and processes to help you discover new opportunities and keep this innovative framework within your organisation.

  • Don’t worry if you’re not sure what you’d like to prioritise yet! I”m here to talk you through the options and together, we can work out what would be a good fit. You can book a 30 minutes consultation for free where we can chat through the options in detail.

  • The First step is to have an initial 30-minute call to define your objective and see how I can help you.

    Once we’ve decided on the best format for you, we can plan the selected event in-depth during a second 60-minute video call or meeting if needed (definitely for Sprints). For sprints the 60mins meeting will be used to discuss the challenge, write the sprint brief, select the participants, and confirm the date. For the other services we will define the specific objective and deliverables. Hackathons take a longer 2-hour session.

    25% payment is expected after our first meeting or on the reception of PO, and to block the date. I will then share relevant documents and prep the sessions.

    I use the Design methodology of Discover, Define, Design and Deliver

  • My fees are mostly published on the individual service pages but will be discussed on a project-by-project basis.

  • Once you’ve decided on the service(s) needed, I expect 25% payment to block the date for you.

    The rest of the payment should be made 30 days from the event date, or when services are rendered.

  • Yes, I offer 50% discount for NGOs, registered charities, early-stage startups and some educational organisations, and also offer pro bono workshops, sprints and talks for some organisations and would be happy to discuss this with you - so, please reach out!

  • Yes, please contact me for a reference document.

  • Yes, I’d be delighted to share what I’ve learned about fast innovation, user journeys, design sprints and prototyping over the years.

    Aside from facilitating workshops and hosting events, I have speaking experience at: tech meetups of 100+ people about prototyping, as a motivational speaker about uncovering your powers through hackathons, and for engineering students about Innovation and Creativity. Please contact me for a full list of talk topics.

  • Yes, I’d be happy to help primary, secondary and university students through a talk or workshop at very little or zero cost.

  • Please ensure you and your participants are working with decent WiFi rather than mobile data - it’s less likely to cause connection issues.

    Laptops, Desktops and iPads are easier to use tools like Mural and Miro than mobile phones.

    Ideally, everyone would already have set up the video-conferencing tool zoom.us (or your preferred tool) and understand to mute this unless they want everyone to hear them. We encourage participants to share their video to boost collaboration.